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Many factors influence the outcomes of instruction. The instructor's role in the success of instruction, including learner retention and achievement, is clearly documented. In online learning, this role is even more critical, as the instructor has to help learners overcome potential barriers caused by technology, time, and the way interactions with learners and the instructor occur. The following online instructor competencies come from instructional theory and research, as well as many years of combined (mine and others') experience as an online learner, instructor, and instructional designer.
The actions are divided into five competency areas:
There is some overlap between them. The individual actions are general and apply mainly to asynchronous instruction. Some contexts may require additional or different actions. Credible content knowledge and obtaining help as needed to complete these actions are assumed to be present and are not addressed here.
The primary goal is to assure smooth course operations and reduce instructor and learner overload.
The primary goal is to assure adequate learning outcomes and satisfaction.
The primary goal is to provide social benefits and enhance learning.
The primary goal is to assure that learners know how they will be evaluated and help learners meet course objectives.
The primary goal is to assure overcome barriers due to technical components.
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