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Home > Introduction to Crafting Questions for On-line Discussions

Introduction to Crafting Questions for On-line Discussions

Have you ever run out of time just when a class discussion became interesting?

Would you like to hear opinions of the quiet students who get lost in the crowd?

Would you like to enhance the critical thinking level of your students?

If you answered "yes" to any of these questions, consider the advantages of moving some class discussions online.

This site will acquaint you with strategies, ideas, and examples to help you craft online discussion questions. You can investigate how to use questions to achieve specific learning outcomes, guide the discussion process, and provide meaningful feedback to your students.

Outcomes of Questioning

Through the use of online questioning strategies you can expect the following benefits:

  • More productive in-class discussions
  • Deeper and more reflective student responses
  • Improved participation and accountability since everyone has an opportunity to participate and be heard
  • An easily accessible record of the discussion thought processes
  • Time for more personal student contact

Types of Questions for On-Line Discussion

How do you ask a question to elicit the level of thinking/learning that you want?

Well-defined questions and their appropriate use not only help students understand content on a basic level but also can guide them in elaborative and critical thinking about content. Varied types of questions can help create the appropriate learning environment for your students.

Questions can:

  • Extract factual knowledge
  • Query a student's comprehension
  • Ask a learner to apply his/her knowledge and comprehension
  • Ask the learner to analyze information
  • Challenge the student to synthesize information
  • Have the learner evaluate and make judgements

You'll notice that these types of questions relate directly to Bloom's Taxomony of Educational Objectives, Cognitive Domain [1].

Use the links in the menu below to learn how to compose these types of questions.

Analysis Questions

Questions that ask the learner to analyze information

Frame analytic questions to target relationships among concepts, ideas, and information.

Use of analytic questions

Use analytic questions to help the learner become conscious of his/her learning process and to learn the rules and principles that provide the foundation to reach a valid conclusion.

Key Crafting Words
  • Distinguish
  • Identify
  • What assumptions exist
  • What motives exist
  • What conclusions exist
  • Make a distinction
  • What is the premise
  • What ideas apply
  • What is the relationship between
  • What is the main idea or theme
  • What literary form is used
  • Implicit in this statement is
  • What is the function of
  • What statement is relevant
  • What does the author believe or assume
  • State the point of view
  • What inconsistencies or fallacies exist
  • What persuasive technique has been used
  • and so on
Example

Consider the recent natural disasters. Discuss the changes we may expect if many tornadoes strike Kansas and Oklahoma in the near future.

Technology and Rationale

Analysis asks the student to break information down into its parts and identify patterns and rules. It requires that students form assumptions and identify relationships. E-mail, chat, and discussion provide online opportunities to examine students' analysis skills and model them to other students.

Use analytic online strategies so that all students the opportunity to actively participate, contribute, and be heard.

Application Questions

Questions that ask learners to apply their knowledge and understanding

Frame application questions to present problems that approximate real-life situations. The idea is to enable learners to practice the principles they have encountered.

Use of application questions

Use application questions to explore knowledge and solve problems. They allow a learner to deal with content information as a whole and use it in a new and practical way.

Key Crafting Words
  • Predict what would happen if...
  • Choose the best statements that apply
  • Judge the effects of
  • What would result if
  • Tell how, when, where or why
  • Identify the results of
  • Select
  • Tell what would happen if
  • Tell how much change there would be
  • and so on
Example

Looking at a map of Louisana, discuss possible locations for people who may eventually commute to work in New Orleans rather than live in the city.

Technology and Rationale

Application questions ask the learners to act on the knowledge they possess. They ask the students to apply what they know to a new or different situation. Depending on the depth and detail of response you wish to obtain, you may wish to use synchronous (same time) or asynchronous tools.

Comprehension Questions

Questions that query students' comprehension

Use comprehension questions when you want the learner to be able to translate information, extrapolate ideas, or interpret information. The student is asked to be literal in his/her thinking.

Use of comprehension questions

Use comprehension questions to have the students use content information. Ask them to translate that information into a new form which displays their understanding of the material.

Key Crafting Words
  • State in your own words
  • State in one word
  • Compare, contrast
  • What does this mean...?
  • Give an example
  • Condense this paragraph
  • What expectations are there
  • What are they saying
  • Which statements support
  • Translate, judge, classify, select, match, explain, represent. etc.
  • Is this the same as...
  • Is it valid that...
  • What would happen if ...
  • and so on
Example

Compare the natural resources of Pennsylvania and Texas.

Technology and Rationale

Comprehension of material suggests that students be asked to convey their perception of the information. Depending on the level of student knowledge that you want to target, you can use either synchronous or asynchronous techniques that allow the learner to demonstrate their understanding of the content.

Chat, discussion, and e-mail can be used to check comprehension. For instance. ask students to paraphrase the important concepts of an assigned reading via e-mail. Or provide opportunity for students and instrutor to chat.

Evaluation Questions

Questions that have the learner evaluate their information acquisition

Frame evaluative questions to assess information acquisition and understanding. Ask the learner to appraise and defend their understanding during all levels of learning.

Use of evaluation questions

Use evaluative questions when you want the student to evaluate information according to a set of criteria and justify his/her belief.

Key Crafting Words
  • Appraise
  • Judge
  • Critique
  • Defend
  • What are the fallacies, consistencies, or inconsistencies
  • Which is more important, moral, better, logical, valid, or appropriate
  • Find the errors
  • Compare
  • and so on
Example

Select a recent news article about a natural disaster to discuss within your team. Answer questions such as:

  1. Is new legislation needed?
  2. What are the social, economic, and human costs of the disaster?
  3. How will this disaster change national or world policy?
Technology and Rationale

Evaluation requires that the students have time to gather resources and reflect to support their opinions. A significant advantage is that online forums can give a voice to all students who may not necessarily be heard in the traditional classroom. Discussions can also be heated and emotional, but an online environment can help defuse potentially argumentative discourse.

 

Factual Questions

Questions that extract factual knowledge and information

Frame factual questions to target factual information needed for recall or restatement of concepts. In factual questions, the student is NOT asked to compare or relate material or make any inductive or deductive leaps.

Use of factual questions

Use factual questions to draw out factual answers, check recall, or recognize critical information.

Key Crafting Words
  • Who, what, why, when, where
  • Match, select
  • Describe, define
  • Omit, which one; which is the best one, how much
  • Cite, label, list, state
  • And so on.
Example

When did the United States enter World War II?

Technology and Rationale

Factual recall implies immediate dexterity with information so your online strategy should be synchronous in nature (e.g., create an online quiz with short answers or matching or provide Q&A in a chat room).

These online techniques can help students review online for a test, help students stay updated on reading assignments, or gauge student preparation/understanding of text information.

Synthesis Questions

Questions that challenge the student to organize and synthesize information

Frame synthesis questions in a way that encourages students to engage in creative and original thinking.

Use of synthesis questions

Use synthesis questions to ask the learner to incorporate integrated knowledge and combine elements into patterns not clearly visible before.

Key Crafting Words
  • Create, , make, develop
  • Choose
  • Do, tell
  • How would you test
  • Propose an alternative
  • Solve the following
  • Plan, design
  • Make up, compose
  • Formulate
  • How else would you
  • State a rule
  • and so on
Example

Work together as a team to write a fictitious short story about a natural disaster in this town.

Technology and Rationale

Synthesis requires that students consider alternative possibilities and create new solutions. Technology can provide students with an educational environment that encourages their thought processes and exposes them to their classmates' ideas.

Use Web sites, listservs, and discussion spaces to share ideas and opinions and to respond and reflect on ideas. These experiences can serve as a catalyst for student creativity.

Considerations when using online questioning and discussion

Time factors for students and instructor

Remember that out-of-class assignments involve time commitments from you and your students. Therefore, it's a good idea to carefully consider who will be doing what and how long it will take.

One very good method for clearly envisioning expectations throughout the course is to make a chart with a time line for the semester with columns on the chart indicating in-class and out-of-class assignments and the time expectations for you and your students. Also, this method allows you to see how your assignments are distributed throughout the course.

Some students tend to procrastinate, so make them aware of deadlines and grade dependence. For example, as part of an assignment, students could be required to make two responses a week.

Managing the discussion

Some management tips are:

  • Praise students for high quality responses via e-mail, to the discussion group, or directly to the student. Acknowledge students by name. (See the section "Responding and Facilitating.")
  • Structure some assignments so that all students must be online during the same day-long or two-day time period (not necessarily asynchronous). This helps the discussion to remain current.
  • Be sure to relate class work to online discussions and interactions. Make sure the discussion is essential to help learners achieve course goals.
  • Build into your questions some guidelines to help formulate student responses (e.g., ask the learners to explain their reasoning or position and provide examples).

 

Differences between online discussions and face-to-face discussions
  • Online discussions are primarily text-based. Discussions may lack immediate responses and significant points may be lost because of lack of vocal emphasis or body language.
  • Allow time for reading and responding to discussion threads.
  • Make clear the response or turnaround time for discussion and collaboration.
Knowledge of/learning the tool/technology
  • Make sure students have access to the tool before the assignment starts. This allows you to avoid problems after discussions have started.
  • Allow for an easy, very basic introductory assignment to prepare the students for future discussions. This could be a simple introduction and/or posting.
  • Have resources available for students who may like documentation/explanation of the tool.

 

Student teams
  • Establish teams and allow students to work together to post a final revised response. This results in fewer messages for you to read.
  • Consider size and number of teams. Try to have no more than seven students on a team.
  • Create clear guidelines for collaborating online and working in teams.

 

Contact among class members

Online discussions allow for various types of contact:

  • Professor to students
  • Students to students
  • Students to professor

Responding to and Facililtating the Query Process

Responding to and Facilitating the Query Process

Actively engaging students in critical thinking is at the heart of the questioning process. To foster this process, we must guide and support the learners' critical thinking.

There are two basic types of critical thinking strategies: those that enhance the focusing of ideas and those that extend patterns of thought.

Strategies for Focusing

By identifying the direction that was taken during a class discussion, you can assess and redirect the conversational thread. Identify the central and divergent themes in order to:

  • Refocus and redirect divergent dialogue back to discussion points by citing or paraphrasing other student comments.
  • Interconnect divergent thoughts and mention how these ideas are connected and related to the discussion thread through the use of alternative perspectives.
  • Summarize conversations.

Act as a clearinghouse to sort and prioritize thoughts and points through:

  • Using metaphor or analogy.
  • Using narrative dialogue to provoke thought.
  • Modeling response/discussion techniques.

Identify Main Points

  • Point out how student comments have touched on key issues.
  • Point out the areas that were not covered completely and need to be explored further.
  • Compare and contrast response points.
  • Make replies meaningful and personal.
Strategies for Deepening Discussions

Question for inquiry in order to:

  • Probe more deeply, question assumptions, and push thinking.
  • Investigate ambiguity.
  • Explore opinions and understand the author's perspective.
  • Support thinking "outside the box."

Connect points in order to gain a more global view. Also,

  • Refrain from judgment and suspend belief/disbelief.
  • Offer new ideas that challenge mainstream thought.
  • Remain neutral when searching for solutions or causes.

Encourage multiple points of view by

  • Searching for different points of view and validating differing opinions.
  • Modeling solicitation of alternative perspectives and opinions.
  • Challenging thoughts that appear to be one sided through the use of alternative points of view.

This outline has been modified and adapted from information from the Concord Consortium [2].

 

Critical thinking

 Critical thinking means making sure the meaning and importance of things that are carefully looked into or expressed or relating to a given conclusion reached on the basis of evidence and reasoning. It can also be an argument. The conclusion however is always checked. It often demands thinking apart casually and judging common as well as our own beliefs. I think the best way to practice critical thinking is by focusing on something and have a quite deep thought about it. Students very much benefit from this kind of strategies. online mba [3] would also help them in getting to their goals soon. Just make sure to keep your mind very open though! Controversial subjects usually pop up in this kind of thinking!

Strategies for engaging students in discussion

Use students to lead the discussion:

 

  • Have students synthesize the prior week's responses.
  • Have students generate discussion or review questions. Students can submit one question to you via e-mail or an ANGEL drop box. Select a few questions and post them to your discussion area. You could even have the students who submitted the question be the moderator for that question.
  • Assign a group to be the experts on a topic or section. Have them post a question for that week's discussion and lead the discussion. Toward the end of the class discussion, have the discussion leaders summarize and combine points for their classmates.
  • Have a student start the discussion on a topic or chapter.
Promote interaction

 

  • Have students take sides on an issue and defend their positions. Poll students in class or online on a particular question or issue. Then have students support their positions in the threaded discussion area.
  • Post a number of questions relating to a chapter or unit of study. Have students work in small groups on these questions. Each group will then post their final results to the discussion list.

 

Guide students

 

  • Use online chat to hold a review session.
  • Post a weekly discussion question related to course readings prior to the in-class discussion. You can use comments from the online discussion to generate in-class discussion. Students will be more prepared for the face-to-face discussion.
  • Place preview or review questions or concepts in the online discussion area. Have students submit a response in their own words (not a quote from the book). This allows you to see the students' level of understanding.
  • Have students identify what parts of the assignment are the most confusing to them.
  • For individual assignments, have students review postings from the discussion fourm and outline the points and themes that were discussed. Select a few good examples and post these for the class.

     

  • Post a model answer to the discussion as a conclusion to your discussion thread.

 

Tools for Discussion

There are many tools available to you for conducting your online discussions. Some examples include:

 

ANGEL Tools [4]:
  • Discussion Forums
  • Chats
  • Polls
  • Drop boxes set for peer review
  • Via e-mail
  • Quizzes
  • Surveys
  •  

    Documentation from within ANGEL Help
    • ANGEL Knowledge Base [5]

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    Contact: learningdesign@psu.edu.


    Source URL: http://ets.tlt.psu.edu/learningdesign/crafting_question

    Links:
    [1] http://classweb.gmu.edu/ndabbagh/Resources/Resources2/bloomstax.htm
    [2] http://www.concord.org/
    [3] http://blog.kelleydirect.info/blog/online-mba
    [4] http://cms.psu.edu
    [5] http://kb.its.psu.edu/cms/