informational

ANGEL & Alternative Media Critical Consultations Coming Up

Submitted by wjs186 on Thu, 2006-10-19 08:27.

Hi all,

Begining this semester, couse space in ANGEL was limited to 1-gig per course. The limitation was necessitated because after a course exceeds 1-gig of space it becomes unstable. Issues arise regarding importing, exporting, and uploading content. Additionally, use of ANGEL continues to increase. For example, currently there are 8,670 active course sections in ANGEL. We peaked last year at 7,485. So we're growing. This is great news but with growth comes growing pains and working around the limitations to an ANGEL course brought on by growth is one of them.

Beginning last summer we worked with identified faculty members whose courses historically have come close to or exceeded the space limitation to begin placing large multi-media files in alternative storage areas and linking to them though ANGEL. We moved video files to the streaming video server and audio files to the podcast server (now Penn State on iTunes), etc.

Now, as the semester is at the halfway mark we are running into another issues. Courses are coming close to exceeding the 1-gig space limitation due to student uploads, primarily though drop boxes but also uploads to discussion forums. We are in the process of identifying the faculty members whose courses are coming up to the limit to work with them on solutions. That is where all of us come in.

Starting immediately, although realistically probably not until next week, we will need to meet and consult with these faculty members. Identified faculty members will be sent an email with a list of possible alternative file storage spaces (attached is a copy for you). In that email we will ask them to use these alternatives and if they are not comfortable doing so, they will be directed to our TLA site and asked to submit a request for a consultation. Dan will assign these following our usual procedures. However, due to the sensitive nature of the situation, we do not want faculty & students to be unable to use their course, these consults will be given a priority. Therefore, it is imperative we meet with them as soon as we can. If we can't meet an assignment let Dan and me know right away so we can make other arrangements.

For now, I need you to read over the attached document and go to the site links in the document and poke around. In other words, get comfortable with the material. Post questions you have to the blog. We'll arrange training for any issues we cannot address via the blog.

This is a great opportunity for us to gain experience with just-in-time, critical consultations.

Please let me know if you have any questions. More information will be coming, and perhaps rapidly, so check back to the blog often.

 

Regards,

Jeff

Meeting Wednesday, Feb 28

Submitted by wjs186 on Mon, 2007-02-26 08:20.

Hi all,

We'll be meeting this Wednesday at 6:15 in 2 Sparks.

Topics:
-The research project (Gregorio)
-Podcasting (jeff)
-Special consult w/College of Communications (Dan)

See you then,
Jeff

Kudos to David

Submitted by wjs186 on Mon, 2006-10-30 10:45.

Hi all,

I wanted to share with you the kinds words passed along by one of our faculty members regarding David Gelpi. Great job David!!

-jeff

October 29, 2006

 

Dear Jeff,

 

I want to thank you and all the Angel tutors for helping people like me. I am 62 years old, which I know it's not too old, but it is a bit old for learning how to love technology. I have psychological genes that freak out totally at the mention of anything technological. When I started using computers we used cards. I cannot tell you how much I used to suffer during a sociology class when I had to use SAS. All of this is a prelude to good news. The Angel tutor who was assigned to me, David Gelpi, has been a true Technology Angel. I am even learning that computers have hearts and ears! He has been able to guide me through processes with enthusiasm and encouragement. He has been incredibly patient and at no time has made me feel bad about my digital failings. David has, in fact, helped me lower my panic guard, and allowed me to learn what I thought would be impossible to do. I have been tutored before by many persons who I knew wanted to grab the mouse from me because I moved so slowly, thus making me feel like a failure and enhancing my fear of computers. Now, you may think is an exaggeration, but it is not. Just think, how many senior citizens at the university feel exactly the same way I do. I think David should become a model for tutors dealing with users like me.

Maritza

 

Open Breeze Sessions Available

Submitted by wjs186 on Thu, 2006-10-26 09:02.

I'm passing along information I received in an email regarding open Breeze sessions for November. For those who could not make the training this would be a good thing to attend to catch up. Attached are the details:

 

 

Assignment for the Week of 10/9-13/2006

Submitted by wjs186 on Thu, 2006-10-12 15:01.

Hi all,

Please continue on on your consultations. In order to solicit more business we're running another series of advertisements for faculty. Hopefully, this stokes the fire some more.

Also, remember to blog about your consultations for this week by noon on Monday, the 16th. It's great that you are asking questions and sharing tips with the group. Let's keep it up.

I am out of the office tomorrow, 10/13, and will have limited access to things. If you have an urgent question regarding ANGEL, contact ANGEL Support via the ANGEL Help Link.

Regards,

Jeff