TLT CoffeeRead: Open-source software for course management poses market challenge
Posted on September 8, 2008
Filed Under TLT Coffee Read
Open-source software for course management poses market challenge
“Matthew Henry, programming-services manager at LeTourneau University, sat near the front of a ballroom with his arms crossed, ready to watch a multimedia preview of Blackboard Inc.’s next course-management system.
He arrived here in July for the company’s annual user conference with more than a few complaints about the company. Its service is poor, he said, its behavior toward competitors is overly aggressive, and its fast growth in recent years has distracted it from supporting the product that helped make it a giant in the usually quiet world of college software.”
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